Welcome to Gloocal Communications (“we”, “us”, “our”). These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website and/or engaging in our services, you agree to comply with these terms. If you do not agree with any part of these terms, you should not use our website or services.
– Client: Any individual or business entity engaging Gloocal Communications for services.
– Services: PR, digital marketing, content creation, social media management, SEO services, etc., provided by Gloocal Communications.
– Agreement: The terms outlined in this document as well as any additional agreements between the Client and Gloocal Communications.
We offer PR and digital marketing services, including but not limited to press releases, media outreach, social media marketing, SEO, content marketing, crisis communication, and reputation management. Specific services will be detailed in a service agreement signed with the Client, tailored to their unique needs.
– The Client agrees to engage Gloocal Communications for services outlined in a separate proposal or service agreement. The specific terms, including the scope, deliverables, and payment structure, will be detailed in the agreement.
– This engagement does not guarantee any specific outcomes such as media placements, audience reach, or revenue growth unless explicitly stated.
– Invoicing: Invoices will be raised as per the schedule agreed in the contract, typically on a monthly basis or upon project completion.
– Payment Due: All payments are due within 15 days of receipt of the invoice unless otherwise stated.
– Late Payment: In case of late payments, a penalty of 2% per month may be charged on the overdue amount.
– Taxes: All prices are exclusive of applicable taxes, such as GST. The Client is responsible for any additional taxes or duties imposed by Indian law.
– Refunds: Once the service has been delivered, payments are non-refundable. In cases of service discontinuation, any unutilized portion of the payment may be refunded on a pro-rata basis at our discretion.
– The Client must provide accurate information, approvals, feedback, and any necessary assets (logos, documents, etc.) within the agreed timelines.
– Delays in approvals, unresponsiveness, or incomplete information may result in delays in deliverables. Gloocal Communications is not liable for such delays.
– The Client will ensure that all material provided to Gloocal Communications for use in campaigns is legal, does not infringe any third-party rights, and adheres to ethical standards.
– Ownership: Any original content (press releases, graphics, reports, etc.) created by Gloocal Communications for the Client remains the property of Gloocal Communications until full payment is made.
– License: Upon payment, Gloocal Communications grants the Client a non-exclusive, worldwide license to use the materials produced for them, unless otherwise stated in the agreement.
– Third-Party Materials: Any third-party material (e.g., stock images, licensed music) used in the project will be governed by the terms of the respective third-party license.
– Both parties agree to maintain the confidentiality of proprietary and non-public information shared during the course of the project.
– Gloocal Communications will not disclose or use any confidential information of the Client for any purpose other than fulfilling our obligations under this Agreement.
– The Client agrees to the same confidentiality regarding any proprietary methods or tools used by Gloocal Communications in providing services.
In some cases, a separate NDA may be signed, detailing the scope of confidentiality and the legal ramifications of breaching such agreements.
– Gloocal Communications is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of data, revenue, or business opportunities.
– Our maximum liability under this agreement is limited to the amount paid by the Client for services rendered in the last 6 months.
The Client agrees to indemnify, defend, and hold harmless Gloocal Communications and its employees, directors, and agents from any third-party claims, damages, or legal fees arising from:
– Violation of applicable laws by the Client.
– Infringement of any intellectual property rights due to materials provided by the Client.
– Misuse of services or breach of this Agreement.
– Either party may terminate the agreement by giving 30 days’ written notice.
– Gloocal Communications may terminate the contract immediately if the Client violates these Terms and Conditions or engages in unethical, illegal, or harmful practices.
– Upon termination, the Client must pay for any services rendered up to the date of termination, and any confidential or proprietary information must be returned to the respective owner.
– Any disputes arising from this agreement will first be attempted to be resolved through mutual discussions.
– If unresolved, disputes will be subject to arbitration under the Arbitration and Conciliation Act, 1996. The place of arbitration will be Mumbai, and proceedings will be conducted in English.
– The decision of the arbitrator will be final and binding on both parties.
Gloocal Communications will not be held liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, war, or government actions.
These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any legal actions or proceedings arising under this Agreement will be brought exclusively in the courts of Mumbai, Maharashtra.
Gloocal Communications reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated via email or on our website, and continued use of our services implies acceptance of the updated terms.
For any queries related to these Terms and Conditions, please contact us at:
