At Gloocal Communications (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of our clients, website visitors, and users. By using our website or engaging in our services, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please refrain from using our website and services.
– Personal Data: Any information that can identify an individual, either directly or indirectly, such as name, email address, contact details, or IP address.
– Services: PR, digital marketing, SEO, content creation, social media management, etc., offered by Gloocal Communications.
– Client: Any individual or business entity that uses our services or accesses our website.
We collect the following types of personal and non-personal information:
a. Personal Data
– Contact Information: Name, email address, phone number, postal address.
– Business Information: Company name, job title, and any other relevant details required for our services.
– Payment Information: Billing address, payment method details (note: we do not store credit card information).
– Service-Related Data: Information related to your projects, including communication logs, marketing goals, and business objectives.
b. Automatically Collected Data
– Cookies: We use cookies to track website activity, remember user preferences, and improve user experience. You can manage your cookie preferences in your browser settings.
– Log Data: We may collect information such as your IP address, browser type, access times, and referring URLs for website analytics.
– Third-Party Analytics: We may use Google Analytics or other tools to understand visitor behavior and improve our website. These services may use cookies and track data such as your visit duration, pages visited, and device type.
The personal data we collect is used for the following purposes:
– Service Delivery: To provide our PR and digital marketing services, including responding to inquiries, creating campaigns, and communicating with clients.
– Client Communication: To send important service updates, billing information, and project-related communications.
– Marketing Purposes: To send newsletters, promotional materials, and updates about our services (with your explicit consent).
– Improving Services: To enhance our website, services, and customer experience through user behavior analysis and feedback.
– Legal Compliance: To comply with applicable laws and regulations, resolve disputes, and enforce our agreements.
We do not sell or rent your personal data. However, we may share your information in the following scenarios:
– With Service Providers: We may share information with third-party vendors who assist us in delivering services (e.g., payment processors, web hosting, marketing platforms). These providers are required to maintain confidentiality and protect your data.
– Legal Requirements: We may disclose personal information if required by law or in good faith that such action is necessary to:
– Comply with legal obligations or government requests.
– Protect the rights, property, or safety of Gloocal Communications, our clients, or the public.
– Business Transfers: If Gloocal Communications undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity. You will be notified via email or a prominent notice on our website if such a transfer occurs.
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
– Encryption: We use SSL encryption to protect data transmissions on our website.
– Access Controls: Only authorized personnel have access to personal data, and they are required to maintain the confidentiality of the information.
– Data Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
As per the applicable laws in India, you have the following rights regarding your personal data:
– Right to Access: You can request access to the personal data we hold about you.
– Right to Rectification: You can request corrections to inaccurate or incomplete information.
– Right to Erasure: You can request the deletion of your personal data under certain circumstances.
– Right to Restrict Processing: You can ask us to restrict the processing of your personal data under certain conditions.
– Right to Object: You can object to the processing of your personal data for direct marketing purposes.
– Right to Withdraw Consent: If you have provided consent for data processing, you can withdraw it at any time without affecting the lawfulness of processing before the withdrawal.
To exercise any of these rights, please contact us at [contact email]. We may require additional information to verify your identity before processing your request.
We use cookies and similar tracking technologies to improve user experience and for marketing purposes. You can control the use of cookies through your browser settings.
Types of Cookies We Use:
– Essential Cookies: Necessary for the functioning of the website.
– Performance Cookies: Help us understand how visitors interact with the website by collecting data on page visits and user behavior.
– Marketing Cookies: Used to deliver personalized advertising and track engagement with our marketing campaigns.
You can opt out of cookies by adjusting your browser settings or by using third-party tools to block certain cookies.
Our website may contain links to external websites. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of any external sites before providing personal information.
While we primarily operate within India, we may transfer your personal data to countries outside India, including those with different data protection laws. When we transfer data to such countries, we take steps to ensure that your information is protected by appropriate safeguards, in compliance with Indian law.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with the updated date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.
This Privacy Policy is governed by the applicable laws of India, including the Information Technology Act, 2000, and its associated rules, as well as any emerging data protection standards, such as the Personal Data Protection Bill (if applicable). In case of any disputes, the jurisdiction will be the courts of Mumbai, Maharashtra.
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
